Velobet Terms and Conditions Explained

Key Terms at a Glance

At online casino Velobet, registration and play are governed by terms and conditions last updated on 07/03/2025, and every account holder must be at least 18 years old. These terms are binding only in their English version, and any claim must be brought before a competent court in Curaçao. Support is available 24/7 through live chat and email to help with any of the account, deposit and withdrawal rules that follow.

Higher withdrawal limits may be granted to VIP members, while every other account follows the weekly and monthly caps shown above. Full details of accepted methods and processing times appear on our banking page.

Velobet Account Rules and Prohibited Conduct

Opening an account requires an email address, a username that cannot be changed afterwards, and a password of at least 8 characters containing one capital letter and one alphanumeric character. Registration is completed by selecting Sign Up, filling in these three fields, accepting the Terms and Conditions and Privacy Policy, and selecting Finish. Crypto payments can be used immediately after sign-up, while other payment methods require completing the profile under My Account with first name, last name, date of birth, mobile number, country, city and address.

Conduct and Account Closure

We do not accept third-party payments, and shared wallets or accounts between players lead to closure of the account along with a 20% settlement fee. Accounts linked to Russia or Belarus are closed with the balance retained, and accounts registered from Aruba, Bonaire, Curaçao, Lithuania, the Netherlands, Georgia, Saba, St Maarten, the USA or FATF-blacklisted countries cannot be opened at all. Accounts belonging to politically exposed persons may be closed, with a 20% administrative fee charged on returned deposits. Verification requires a valid ID or passport and proof of residence no older than three months, processed within 48 hours, with records kept for 10 years. Players can set account limits, request a time-out that reopens automatically after the chosen period, or self-exclude from 6 months up to 5 years by emailing support, with a default exclusion period of 6 months. Players can manage sign-in and password recovery at any time through our login page.

Bonus Terms and Wagering Conditions

Our welcome package offers up to 330% bonus plus 300 free spins across three deposits, made up of 150% on the first deposit, 100% on the second and 80% on the third, alongside 30 instant free spins and 30 more per day for nine days. Winnings from a deposit bonus can be withdrawn only up to 10 times the value of the deposit that triggered it, and no-deposit or free spin winnings are capped at £100. A crypto welcome bonus of 160% up to £1,000 carries a 35x wagering requirement on slots only, must be completed within 30 days, and limits bets to £5 per spin. The crypto welcome bonus cannot be combined with other promotions and is not available to players in Thailand, Japan or Finland.

Deposits must be wagered once before withdrawal; if this is not met, 20% may be deducted from the amount withdrawn, and processing costs may apply if bets since the last deposit total less than three times the deposit. Only one bonus of each type is allowed per person, IP address, device, household, phone number, card, payment account and email. Free bet winnings can be withdrawn up to 15 times the free bet amount, and any cashback is capped at 5 times the bonus awarded. An expired or cancelled bonus removes both the bonus itself and any winnings generated from it. Full details of current offers, including free spins and reload terms, are available on our bonuses page.